Once upon a time I was balancing my interests between technology and world politics. Ultimately technology won, and that’s what I’m doing now. However, I take world politics (and geopolitics) […]
Read MoreNext generation customer intelligence: How to scale qualitative feedback
The way you collect and manage user feedback has evolved—and your customer intelligence tools need to keep up. When you give customers a channel to communicate with you, they will […]
Read MoreColor Correction for See-Through Head-Mounted Augmented Reality Displays
RENEW: I’ve created a video example showing a real-time implementation. Last year we published a paper at the Virtual Reality Software and Technology (VRST ’13) conference on the topic of […]
Read MoreHow we use ideation tests to validate Listen’s ideation portal
Validation provided a fast and powerful way to guide our research before launching our own customer portal. How can you collect feedback in a way that centers your product strategy, […]
Read MoreColor Correction for See-Through Augmented Reality HMD – Video
My previous post showed an example of color correction for two images (IronMan and Rhino) with different backgrounds. I was asked if color correction could work in real-time and so […]
Read MoreHow Pendo’s customer marketing team uses embedded content to engage and convert users
The evolution of in-app communication is ongoing, and it doesn’t just apply to product teams. Personalization is one of the hottest words in technology today (along with AI). When you’re […]
Read MoreDesigning an Interactive Transparent Exhibition Case @ PATCH ’14
Last week was the third international ACM workshop on Personalized Access to Cultural Heritage (PATCH ’14). In light of our current work with the Winnipeg Art Gallery on an interactive […]
Read More6 product communication mistakes to avoid—and what to do about it
Communication is there to enhance your product experience, not harm it. Often, the internet is filled with notifications of malicious apps or test emails that are not yet ready to […]
Read MoreConsumed Endurance (CE) – Measures Arm Fatigue during Airborne Interactions
If you’re working on mid-air interactions or hand gestures to interact remotely with a computer, or to create the next augmented reality (AR) gadget, then you’re bound to find that […]
Read MoreUser onboarding for startups: A comprehensive guide
For startups, getting onboarding right can be the difference between winning long-term customers and struggling to stay afloat. Early adopters often determine the long-term success of a product, and user […]
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