We’ve all had interactions with products that didn’t deliver on their promises. From incorrectly set expectations to poorly placed paywalls, users abandon products for a variety of reasons. And because […]
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At some point, we all didn’t have a replay tool (or thought so). We’ve all heard the famous saying, “A picture is worth a thousand words.” But what about videos? […]
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Just because you make something great doesn’t mean users will come. So you create the perfect product. You do research. You validate it with the user. You spend month in […]
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How do you develop and implement clear governance when using Pendo? Take a page from the LexisNexis playbook. This blog was written by Vijitha Cheekala, Product Manager at LexisNexis While […]
Read MoreYear of innovation in Pendo: 2024 by the numbers
This year, we built advanced AI capabilities into every part of our platform—and there’s more to come in 2025. This year, we’ve been busy. We serve 13,000 businesses in 161 […]
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Salespeople can get lost in complex Salesforce implementations. Use these strategies to make sure that doesn’t happen to you. In the past, work was like an orderly assembly line. People […]
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2024 is a year of incredible growth, learning, and innovation for product professionals everywhere. If you’re reading this, chances are you’re part of a dynamic, vibrant community that makes product […]
Read MoreHow Pendo implemented Zelta: Lessons in AI and customer feedback
When Pendo acquired Zelta, the excitement was immediate. Zelta customers, love it KOVRuses AI-powered customer intelligence to save time every week and improve their NPS scores. But all good things […]
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Optimizing internal workflows with a product mindset will provide enormous value to a business. Andrey Zimin is a Senior Product Manager for Observability (internal) at Asana with over 8 years […]
Read MoreIntroducing the 2024 Pendo Customer Award winners
These organizations are leveraging Pendo to make a positive impact on their users—and their businesses. At Pendo, we aim to celebrate our customers’ wins on a weekly—or even daily—basis, and […]
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